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Privacy Policy

Effective as of April 21, 2018, Made Design Works (“we” or “us” or “our”) have updated our Privacy Policy (“Policy”).

1. Introduction

This Policy details our commitment to protecting the privacy of individuals who visit our Website (“Website Visitors”). For the purposes of this Policy, the term “Website” shall refer to http://made-design-works.com.

2. Scope Of This Policy

In this Policy, personal information means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. The use of information collected through our Website shall be limited to the purpose of conducting business transactions.

Our Website may contain links to other websites and the information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices.

3. Information That You Provide To Us

We ask for and may collect personal information about you such as your name, address, phone number, email address, as well as certain related information like your company name and website, when you submit web forms on our Website or as you use interactive features of the Website, including participation in surveys, contests, promotions, sweepstakes, requesting customer support, or otherwise communicating with us.

We refer to any information described above as “Account Information” for the purposes of this Policy. By voluntarily providing us with Account Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

4. Information That We Collect From You on our Website

Cookies and Other Tracking Technologies:

We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites. For detailed information about the use of cookies in the Website, please read and review our Cookie Policy.

Web beacons, tags and scripts may be used on our Website or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to our Website, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.

We may use Local Storage Objects (“LSOs”) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs. Third parties with whom we partner to provide certain features on our Websites use LSOs such as HTML5 and Flash to collect and store information. For further information on how to manage Flash LSOs please click here.

Server Logs:

As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files on our server when you interact with our Website. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Website. In such a case, we would treat the combined information in accordance with this Policy.

Analytics:

We collect analytics information when you use the Website to help us improve it. We may also share anonymous data about your actions on our Website with third-party service providers of analytics services.

5. Information Collected From Other Sources

Social Media Widgets:

The Website includes social media features and widgets, such as the Sharing Buttons that run on our Website. These features may collect your Internet protocol address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy statement of the companies that provide them.

Information From Third-Party Services:

We may obtain other information, including personal information, from third parties and combine that with information we collect through our Website. Any access that we may have to such information from a third-party social media service is in accordance with the authorization procedures determined by that service. By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and any other personal information that the third-party service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services.

6. How We Use Information That We Collect

General Uses:

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve and promote the Website; (b) enable you to access and use the Website; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, support notices and administrative messages; (e) send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests and events; and provide other news or information about us. You can opt-out of receiving marketing communications from us by contacting us at privacy@made-design-works.com or following the unsubscribe instructions included in our marketing communications; (f) process and deliver contest or sweepstakes entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with the Website and for marketing or advertising purposes; (h) investigate and prevent fraudulent transactions, unauthorized access to the Website and other illegal activities; and (i) for other purposes for which we obtain your consent.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Policy, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided further below in Section 14.

7. Sharing Of Information Collected

Third-Party Service Providers:

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Websites, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law.

Testimonials:

From time to time, we may post testimonials on the Websites that may contain personal information. We obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@made-design-works.com.

Referrals:

If you choose to use our referral service to tell a friend about our products and services, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him or her to visit the Websites and will store this information for the purpose of sending this initial email, tracking the success of our referral program and other marketing activities. Your referral may contact us at privacy@made-design-works.com to request that we remove his/her information from our database.

Community Forums:

The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your personal information from an Interactive Area, contact us at privacy@made-design-works.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Made Design Works Sharing:

We may share information, including personal information, with any member of Made Design Works.

With Your Consent:

We may also share personal information with third parties when we have your consent to do so.

8. International Transfer Of Information Collected

Made Design Works is a U.S.-based company. We primarily store personal information about Website Visitors within the the United States. We may also transfer your personal information to our third party service providers, who may be located in a different country than the United States. Such countries may have laws which are different, and potentially not as protective, as the laws of your own country.

If you are visiting our Website from the EEA or other regions with laws governing data collection and use, please note that by providing any personal information, you acknowledge that your personal information may be transferred to the United States and other jurisdictions in which we operate. By providing your personal information, you consent to any transfer and processing in accordance with this Policy.

9. Communications Preferences

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails or you may send a request to privacy@made-design-works.com.

10. How Long We Retain Your Personal Information

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

11. Your Privacy Rights

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at privacy@made-design-works.com. You may update or change your Account Information by contacting help@made-design-works.com for more detailed instructions. To make a request to have personal information maintained by us returned to you or removed, please email privacy@made-design-works.com. Requests to access, change or remove your information will be handled within thirty (30) days.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at privacy@made-design-works.com.

If you provide us with personal information in connection with your use of our Website, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as as needed to comply with our legal obligations, resolve disputes and enforce our agreements.

12. Children’s Personal Information

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Website, please contact us at privacy@made-design-works.com and we will use reasonable efforts to delete that information.

13. Changes To This Policy

If there are any material changes to this Policy, you will be notified by our posting of a prominent notice on the Website when the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Website constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Website.

14. Contact Us

If you have questions regarding this Policy or about Made Design Work’s privacy practices, please contact us by email at privacy@made-design-works.com or at:

Made Design Works
Attn: Privacy Officer
3520 Emerald St
Eugene, OR 97405 USA